Frequently asked questions
If for any reason you are not happy with the Ecosa pillow, just email us to let us know and we will arrange to have the pillow collected by the Salvation Army to be donated to families in need. Once the pillow has been collected, you will be issued with a full refund.
Your delivery time frame depends on your location in Canada. Once we receive your order, we will dispatch it within 1 business day (Monday-Friday). We’ll get your mattress to you within 2-7 business days.
There sure is! As with our mattress, you have 100 nights to trial the Ecosa pillow. If you don't love it, let us know and we will arrange a return and full refund.
The Ecosa pillow is made of high quality activated charcoal memory foam. It also comes in a breathable 3D structure that encourages the dissipation of heat and moisture.
The Ecosa pillow has been designed to be plush but still supportive.
We hope it does!
Our pillow has an ergonomic design to support your neck and head. This can help alleviate neck pain. It has been designed with an adjustable feature so you can change the height of the pillow to suit your body size and sleep style by removing or adding pads as required.
Small-Medium body builds: use the pillow only.
Medium-Large body builds: use the pillow plus one pad layer.
Large body builds: use the pillow plus two pad layers.
It is best to use a pillowcase with the Ecosa pillow as this will keep the pillow fresh and clean.
The cover of the Ecosa pillow is removable and machine washable. It can be washed in a cold machine wash or dry cleaned.